The hotel also has a lovely pool area, outdoor belcony, spa and drinks bar on the 4th floor. The atmosphere of the hotel is pure luxury and class, and staff are extremely professional, friendly and welcoming. The hotel also has a nice coffee shop/breakfast restaurant called MRKT, and I often go here to have my breakfast and coffee while working remotely until lunch time. I always book a table of 15 or higher for our family or freinds get-togerhers. I have been to no less than 3 top class Asian resturants in Dubai, and YU is by far better than these. The hotel has a fantastic Asian/Japanese resturant called YU, managed by a super friendly Freddy. Visit us at One Broadway, Everett, MA 02149. When we arrive, we are warmly greeted by reception and the ever friendly Simon, who always goes out of his way to make us feel at home. Contact Encore Boston Harbor for room reservations, dining, events and more. I have stayed here no less than 5 times over the past few years, and the exceptional friendly warm service from the staff, the sheer convenience of the hotel location (very close to shops), and the pure luxury of the hotel will keep us coming back, year after year. I stayed in many hotels in Cape Town, but The Onyx will now forever be my "home away from home". The maids were super efficient and friendly, and my room was spotless every day with fresh toiletries and water every day too. The room itself was lovely, and there was no load shedding at all. He made us feel so comfortable during our stay, so thank you. My colleague also had a late flight home, and Randal ensured he had somewhere to change and rest before going to the airport. Our room wasn’t ready when we arrived, and we had been on a long flight, so he made sure we had access to shower facilities before we waited. He went above and beyond every day with recommendations, genuine interest in our work, and always calling us by our names - which was a lovely touch given the size of the hotel. A special shout-out to Randal, who I believe was a general manager. I booked a slot to have my laundry done which was collected and dropped off at my room. I don’t think I had to open the front door myself once whilst I was there! There were very rarely any homeless outside, but security dealt with anybody very quickly. What Boston cares about right now: Get breaking updates on news, sports, and. The reception and concierge staff were also excellent. A selection of hot food, a buffet and freshly made coffee were all delicious. The breakfast team were always really lovely and happy to help in anyway they could, and the breakfast itself was gorgeous.
I’d never been to Cape Town before, but the concierge, reception, and all other employees at this hotel were so helpful with advice and tips.
I stayed at The Onyx on a work trip with a colleague.
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